How a book gets from one library to another in our library system

  Most of our patrons know we can get books and other items in for them from other libraries in our library cooperative, but just how does that work?

You place a hold (or a librarian places it for you) on the book you are seeking to get. eLibrary screen
 The next day (except Sundays), the other library electronically gets list of items to pull. send-item list at printer
 Library staff pulls books and other items from the shelf. pulling a book
 Staff uses the computer system to trap the holds on the books they've pulled and then puts "send to" slips in books to indicate to which library they're to go. getting books ready to send out
 Staff puts items into bins. books in bin
Bins get picked up by helpful TLN truck driver and taken to TLN headquarters for sorting. tln delivery truck
 Items get sorted at TLN headquarters for delivery to over 50 possible libraries all over Southeast Michigan.
 Requested items in bins get delivered to the library that requested them. tln driver with bins
Staff uses our system to trap holds on received items and you get automatically notified by email or phone that your item is ready! trapping holds
Staff puts items on hold shelf for you to pick up. Holds pick-up shelves

 We do this five days a week, and are happy to be able to offer this service, which makes so many more materials available to you.